Shipping policy
Thank you for shopping with My Monikers. We’re committed to delivering your personalized jewelry safely and on time. Please read our shipping policy carefully to understand how and when your order will arrive.
Processing Time
- For In Stock: The Processing time is 1-3 business days.
- For Personalized / Made To Oder: The Processing time is 3–7 business days. This includes personalization, engraving, assembly, and quality checks before shipping.
Please note: Processing time does not include delivery time.
Shipping Destinations
We currently ship to the following locations:
- United Kingdom
- United States
- Other international locations (where available)
Shipping availability will be confirmed at checkout based on your delivery address.
Shipping Methods & Delivery Times
Delivery times are estimated and may vary due to customs processing or local carrier delays.
| Region | Carrier | Estimated Delivery Time | Tracking Available |
| UK | Royal Mail, EVRi | 5-10 Business Days | Yes |
| USA | USPS, UPS, Fedex, DHL | 3-7 Business Days | Yes |
| International | DHL, PostNL, or Local | 5-18 Business Days | Yes |
Delivery times are estimated and may vary due to customs processing or local carrier delays.
Shipping Costs
Shipping rates are calculated at checkout based on your location and shipping method.
Free shipping may be available for select regions or promotional events. Check our homepage or cart page for current offers.
Customs, Duties & Taxes (International Orders)
International customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country. These are not included in the item price or shipping cost.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with your tracking number and a link to track your package.
If you do not receive your tracking number within the expected timeframe, please contact us at info@mymonikers.com.
Shipping Delays or Issues
If your order is delayed or lost in transit, please contact us at info@mymonikers.com. We’ll do our best to investigate the issue with the carrier and keep you updated.
Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you spot an error, contact us as soon as possible — we may be able to update it before the order ships.
Questions or Claims?
We’re here to help. If you believe your item qualifies for a warranty claim or just need assistance, contact us at info@mymonikers.com and our team will be happy to support you.