We’d love to hear from you! Whether you have a question about your order, a personalized design, shipping, or returns—we’re here to help.

 

Customer Support

Email: info@mymonikers.com

We aim to respond to all inquiries within 1–2 business days.

Mailing Address: Allora Enterprises Ltd, 124-128 City Road, EC1V 2NX, London, United Kingdom

Please note: This address is for correspondence only. We do not offer in-person service or retail pickup.

 

Business Hours

Monday to Friday: 9:00 AM – 5:00 PM (UK Time)

Closed on weekends and public holidays.

 

Order Support

For questions related to an existing order, please include:

• Your order number
• The email address used at checkout
• A brief description of your issue