Privacy policy

At MyMonikers, we are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, store, and share your information, in full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable privacy laws.

 

Disclaimer / Privacy Statement

We are committed to protecting your privacy while providing exceptional service. Any personal data collected will be used lawfully and in accordance with the GDPR.

This privacy notice explains how we collect, use, and share personal information when you visit or make purchases on the MyMonikers website. As a data controller, we are required to explain:

• What data we collect
• Why we collect it
• How we process it
• Your rights regarding your data

 

What Personal Data Do We Collect?

We may collect the following information:

• Name, address, phone number, and email address
• Payment and transaction details (processed via secure third parties)
• IP address, web browser type/version, operating system
• Cookie data and website usage
• SMS consent and phone number (if you opt into text messages)
• URLs and user behavior while browsing our site

 

Why Do We Collect This Information?

We use your data to:

• Process payments and deliver your orders
• Send confirmations and updates
• Contact you for delivery or customer service needs
• Provide a better user experience
• Send marketing communications (with your consent)

 

How Do We Use and Store Your Information?

Your data is stored in our order processing system located in Canada and the United States, compliant with the EU–U.S. Privacy Shield Framework. Payment details are handled by GDPR-compliant third-party processors within the EEA.

We may share your name, address, and phone number with trusted couriers for delivery purposes. No automated decision-making is carried out using your data.

 

Third-Party Websites and Services?

We occasionally use third-party services for payment, delivery, marketing, and analytics. These providers access your data solely to perform the functions we request and are bound by this policy and GDPR.

Examples include:

• Shopify – for store management (Shopify Privacy Policy)
• Google Analytics – for website analytics (Google Privacy Policy)
• Couriers and payment processors – for order fulfillment and secure payments

 

Marketing Usage

With your consent, we may send promotional emails or SMS messages. You can opt out anytime by:

• Clicking “unsubscribe” in our emails
• Adjusting your account preferences
• Contacting us at info@mymonikers.com

 

Behavioral Advertising & Targeting

We may use your data for targeted ads via:

• Facebook: Ad Preferences
• Google: Ad Settings
• Bing: Ad Preferences
• TikTok: Privacy Settings

You can also opt out of interest-based ads via the Digital Advertising Alliance.

 

Do Not Track

We do not change our website’s data practices when we receive a Do Not Track signal from your browser.

 

Lawful Basis for Using Your Information

We collect and use your data based on the following legal grounds:

• To fulfill a contract (e.g., process your order)
• To comply with legal obligations
• Based on legitimate interests (e.g., marketing to existing customers)
• With your explicit consent (e.g., email/SMS opt-ins)

 

SMS/MMS Marketing Program

If you sign up for SMS updates, we only use your phone number to send relevant messages or replies. We never sell or rent phone numbers. Data shared with SMS platform providers is limited to message delivery.

 

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw marketing consent at any time

To exercise these rights, email info@mymonikers.com.

 

Cookies

We use cookies to:

• Personalize your experience
• Store preferences
• Analyze site usage
• Enable third-party features (e.g., social sharing)

You can disable cookies in your browser, but some site features may be affected.

 

Security

We prioritize data security through:

• SSL encryption (green padlock in browser)
• Firewalls and password protection
• Secure third-party platforms

We do not store credit/debit card data. In the event of a data breach, we will notify the ICO (Information Commissioner’s Office) and affected users as required by law.

 

Data Retention

We retain your data for up to 7 years to meet accounting and legal requirements unless you request its removal sooner.

 

Accuracy & Corrections

We aim for accuracy in all listings, product descriptions, and images. If you spot any errors or need to update your information, please contact us at info@mymonikers.com.

 

Your Right to Complain

You may file a complaint with the Information Commissioner’s Office (ICO) if you believe we mishandled your data:

ICO Contact

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
https://ico.org.uk

 

Contact Us

If you have questions about this Privacy Policy or how your data is used, please reach out:

Address: 124-128 City Road, EC1V 2NX, London, United Kingdom
Email: info@mymonikers.com
Phone: +44 333 090 6499
Company name: Allora Enterprises Ltd
Company number: 16352333
Customer service: Monday to Friday from 9 a.m. to 8 p.m.